Jail Support



A Commissary is a store inside prisons where prisoners can purchase things like personal hygiene items, stationery supplies and snacks. Commissary funds are deposited to a prisoner’s account.


You can send money electronically or mail certified checks/money order by mail. Cash is NOT accepted.


Option1: You can donate to CTT Paypal account. Click HERE.

Option 2: Send money directly to commissary funds through one of the 2 agencies:

JPAY   (More user-friendly but takes $6.95 fee)


WESTERN UNION  (There’s $3.95 fee)

  1. Select “NYC DEPT OF CORRECTION” from the drop-down menu
  2. Enter prisoner’s ID # and amount
  3. Create account.
  4. Proceed with payment with Credit/Debit.

Don’t know the ID#? Use the “Inmate Lookup System” on NYC-DOC.

  1. Click HERE.
  2. Enter first, last name and date of birth of the prisoner.
  3. On the page with their name on it, click the “Send Money” button.
  4. This brings up an instruction page. Click on the logo for the money transfer agent (JPAY or WU) you want to use. This takes you to the money transfer agent’s website.
  5. Follow the directions at the money transfer agent’s website to complete your money transfer.

Don’t have Credit/Debit card? Alternatively, you can purchase and use Mastercard or Visa gift card.


Facility locations

Rose M. Singer Center (aka Rikers)

19-19 Hazen Street

East Elmhurst, NY 11370


Rikers, BKDC(Brooklyn), MDC(Manhattan) & Vernon C. Bain (Bronx):

WED, THU: 1:00 p.m. to 8:00 p.m

FRI, SAT, SUN: 7:00 a.m. to 2:00 p.m.


IMPORTANT!: Each prisoner have different allotted time slot of the day to see visitors. Click Visiting schedule to look up your visit time by the FIRST LETTER of your friend’s last name)

Up to 3 visitors are allowed at the same time.

Detainees can have visits 3 times per week.

Sentenced prisoners can have 2 times per week.

Before you go, go to NYC-DOC site to check how to visit.

Visitor Dress Code

  • Clothing with holes or rips that are located more than three inches above the knee
  • Hooded garments
  • Hats and head coverings (excluding religious head coverings)
  • Clothing identifying a specific gang by name or logo
  • Clothing that makes explicit reference to obscene language, drugs, sex or violence
  • Swimming attire
  • See-through garments
  • Uniforms
  • Jewelry (excluding a wedding ring and one religious medal no more than two inches in diameter hung on chain of one quarter-inch or less in diameter and no longer than 24 inches
  • Tops, including dresses, which expose the chest, stomach or back
  • Shorts, skirts or dresses the hem of which is more than three inches above the knee
  • Spandex leggings unless covered by tops, shorts, skirts or dresses the hem of which is no more than three inches above the knee
  • Outer garments including coats, shawls, ponchos, jackets, vests, gloves, or over-boots or overshoes (outer boots or shoes that slip over other shoes)


List of Allowed items: Click HERE.

  • Toiletries and food items are prohibited. They must be purchased by the prisoner in the commissary.
  • Permissible colors for clothing: Brown, Grey or White. Shoes: Black, White or Grey or any combination of the three.
  • No restrictions on books and printed matters.
  • All packages should be within 24”x 24”x 12”.


Prisoners can make collect calls if they have money in their commissary.

But in order to receive calls, you must create a collect call account first.

You can set up an account in advance through “Securus Technologies.” There is a $7 processing fee on your end. If you want to add two or more phone numbers to the account, there may be a $4 monthly fee.

You can reduce cost of phone calls using Google Voice. READ MORE. 

NYC DOC Homepage